Privacy Policy
Effective Date: May 27, 2025
At Balind Solar Synergy India Private Limited (“Balind,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share personal information collected through our website, www.balindgroup.com, and related services (e.g., contact forms, job applications, WhatsApp inquiries). By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide and improve our solar EPC services, respond to inquiries, and process applications. The types of information we may collect include:
Personal Information: Name, email address, phone number, postal address, and other details you provide via contact forms, job applications, or WhatsApp communications (e.g., +91-9310528101).
Professional Information: Resume, cover letter, qualifications, and employment history submitted for career opportunities (e.g., Executive Engineer, Sales & Marketing roles).
Usage Data: IP address, browser type, device information, pages visited, and interaction data collected automatically via cookies or analytics tools (e.g., Google Analytics).
Inquiry Data: Details shared during project inquiries (e.g., solar system requirements, project specifications) via email (Contact@balindgroup.com) or forms.
We collect only the information necessary for the intended purpose and with your consent, where required.
2. How We Use Your Information
We use your information to deliver our services, enhance user experience, and comply with legal obligations. Specific uses include:
Service Delivery: Respond to inquiries, process job applications, and provide solar EPC solutions (e.g., project proposals for commercial clients).
Communication: Contact you via email, phone, or WhatsApp to follow up on inquiries, job applications, or project updates.
Website Improvement: Analyze usage data to optimize website performance, user navigation, and content relevance.
Recruitment: Evaluate candidates for roles like Solar Project Head or Executive Engineer, ensuring fair and transparent hiring.
Marketing: Send newsletters or updates about solar projects (e.g., 504 kW Suprajit Phoenix Lamps) or government schemes (e.g., PM Suryaghar Yojana), with your consent.
Legal Compliance: Meet requirements under the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023, or other applicable laws.
3. How We Store and Protect Your Information
We prioritize the security of your data and implement reasonable measures to protect it, including:
Secure Storage: Data is stored on encrypted servers hosted in India, with access restricted to authorized personnel.
Data Retention: We retain personal information only as long as necessary for the purpose (e.g., 6 months for job applications, 3 years for client inquiries, unless required by law).
Security Measures: Use of SSL encryption, firewalls, and regular security audits to prevent unauthorized access.
Third-Party Compliance: Vendors (e.g., Google Analytics, WhatsApp) comply with data protection standards.
While we strive to protect your data, no system is completely secure. We encourage you to use strong passwords and secure networks when interacting with our site.
4. Sharing Your Information
We do not sell or rent your personal information. We may share data in the following cases:
Service Providers: With trusted third parties (e.g., cloud storage providers, analytics tools) who assist in delivering services, bound by confidentiality agreements.
Legal Obligations: When required by law, court order, or government authority (e.g., under the IT Act, 2000).
Business Transfers: In the event of a merger, acquisition, or asset sale, with your data protected under this policy.
Consent: With your explicit permission (e.g., sharing inquiry details with a financing partner).
5. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons) to enhance your experience:
Essential Cookies: Enable core functionality (e.g., form submissions, navigation).
Analytics Cookies: Track usage (e.g., page views) to improve our site via tools like Google Analytics.
Marketing Cookies: Deliver personalized content, if you opt in.
You can manage cookie preferences through your browser settings or our cookie consent popup. Disabling cookies may limit site functionality.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, and other applicable laws, you have the following rights:
Access: Request a copy of your personal data.
Correction: Update inaccurate or incomplete data.
Deletion: Request removal of your data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications via email or WhatsApp.
Consent Withdrawal: Revoke consent for data processing, where applicable.
To exercise these rights, contact us at contact@balindgroup.com. We will respond within 30 days, as required by law.
7. Third-Party Links
Our website may link to third-party sites (e.g., MNRE, LinkedIn, X ). We are not responsible for their privacy practices. Review their policies before sharing data.
8. International Users
Our services are hosted in India and governed by Indian law. If you access our site from outside India (e.g., EU under GDPR), you consent to data transfer to India. We implement safeguards to protect international user data.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If you believe we have such data, contact us to request deletion.
10. Changes to This Policy
We may update this Privacy Policy to reflect legal, operational, or technological changes. The updated policy will be posted on this page with a revised effective date. Check periodically for changes. Continued use of our services after updates constitutes acceptance.
11. Contact Us
For questions, concerns, or to exercise your rights, reach out to us:
Email: contact@balindgroup.com
Phone: +91-9310528101
WhatsApp: +91-9310528101
Address: 5th Floor, Unit no 514, SVH 83 Metro street, Sector 83 Gurgaon, Haryana
Website: https://balindgroup.com
Balind Solar Synergy India Private Limited is committed to resolving privacy concerns promptly and transparently.